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Returns & Cancellations

Process

Upon ordering, it will join a queue until dispatched.

Cancelations

We are happy to issue a full refund before sending any item/product.  Special orders that we have ordered upon customer request will not be refunded under any circumstance.

Upon dispatch, we will no longer accept cancellations.

Returns

Returns

We will only accept returns upon our approval, it is your responsibility to return the goods to Sublimation Supplies. Returned goods in their produced condition will be considered for a refund.

It will be at Sublimation Supplies discretion as to whether or not the quality of goods is acceptable or not, if approved, we will provide a full refund including freight.

Our aim is to please and if you receive a product that is inferior quality, we will approve your return.

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